Privacy Policy

Last updated: March 2024

Introduction

At tracelake, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

Controller of your personal data is” Gruy spol. s.r.o. Námestie artézskych prameňov 1, 984 01 Lučenec, Slovak Republic.

Registration court: Okresný súd Banská Bystrica oddiel: Sro, vložka č. 9203/S

Information We Collect

We collect information in the following ways:

  • Information you provide directly for registration or newsletter subscription (e.g., contact information)
  • Usage information from the tracelake platform
  • Information collected automatically through website cookies and similar technologies

Data Processing

Important notes about data handling:

  • tracelake is installed on-premise within your infrastructure
  • We do not have access to your validated data
  • We do not store, process, or display any of your business data that is being validated
  • We collect platform usage metrics to improve our service and provide billing

Website analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects:

  • Pages visited and time spent on each page
  • Device and browser information
  • Geographic location (country/city level)
  • Referral sources

You can opt-out of Google Analytics tracking by:

Use of Personal Information

We use your personal information for:

  • Providing and maintaining the tracelake service
  • Communicating about service updates, maintenance, and support
  • Understanding how our platform is used to improve functionality

We use cookies for:

  • Essential website functionality
  • Analytics and performance measurement (via Google Analytics)
  • Storing your cookie preferences

You can manage your cookie preferences through our cookie consent banner or preferences center.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to our processing of your data
  • Withdraw consent at any time

Contact Us

For questions about this Privacy Policy or our data practices, please contact us at: [email protected]